VidAU Support:

Troubleshooting
- Video is private or removed: Private or deleted posts can’t be downloaded. Ask the creator for access or a fresh link.
- “Video unavailable” or region blocked: Some content is restricted by region or age; those usually won’t download.
- Live videos: Live streams aren’t downloadable until the creator posts a replay (if any).
- No‑watermark failed: Not all sources expose a clean stream; fall back to standard MP4.
- File didn’t save to Photos (iPhone): After downloading, tap the share icon in the preview → Save Video. If using Files, move it to Photos from the Files app.
- Browser blocked the download: Allow downloads/pop‑ups for vidau.ai in your browser settings and retry.
- Audio out of sync: Redownload; if the source video uses variable frame rate, try the alternative MP4 option.
